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The lone warrior becomes lonely

Until now, the use of open-source software has not played a major role in improving logistics processes. But that is changing. Ralf Duester, board member and SCM expert at Setlog, explains why IT service providers who jump on the bandwagon will be more successful than their competitors in the future.

Hard to believe: In the 21st century, the age of digitization, you can still find medical facilities asking their colleagues or patients to send them a fax with the necessary information. However, the device first introduced by Xerox in 1966 does not only continue to play a role in the private everyday life. In logistics, as well, the “communication dinosaur” still spits out printed paper in some offices.

Admittedly: For most logistics companies, other systems have long replaced the fax. But the crux in supply chain management is still there. Each player usually works with his own system. Brands and retailer use their ERP systems, forwarders use proven transport management systems (TMS), logistics companies operate warehouse management systems (WMS), and the suppliers often stick to their Excel spreadsheets.

In everyday logistics, this means that data runs via Excel lists and e-mails – and when there is a problem, some people like to pick up the phone to find a solution. Recently, a few smart start-ups disrupted the logistics sector: they became the digital forwarding companies. With their platforms, they inserted themselves between the involved players and pushed the digitization and automation of processes. With success. Data and good flows work better now in every aspect. The right use and control of good data is becoming the new recipe for success in transport and logistics.

This also applies to sourcing, buying and supply chain management. But even with the best data quality you are ill-advised if it lies dormant in spreadsheets or must be transferred manually between partners by email. One solution to these challenges is a modern SCM software. With OSCA (short for “Online Supply Chain Accelerator”), for example, Setlog enables the digital management of the supply chain in a cloud-based tool. Providing customized extensions, all partners involved in the respective supply chain are integrated. More than 150 brands from the apparel, electronics, food, consumer goods and hardware sectors in more than 90 countries use the solution. It makes the supply chain transparent for everyone – for example, delivery delays and new deadlines can be communicated to all players in real time. Collaborative communication runs via a single tool.

What works easily with the help of a dashboard in terms of overviews and early warning functions such as “to do” messages, requires an intensive preparation. In the past, the integration of partners on platforms was costly due to the increased complexity in logistics, and the effort for the connection via interfaces. Setlog has often developed customized solutions for processes and data flows – which required a lot of time and money depending on the requirements. But the IT world is changing. Customers want simple integrations to speed up data flows and coordination processes. The key to this is called open source. For the development of supply chain platforms on which all partners around the globe can work together, a quick and easy integration by API (API, short for Application Programming Interfaces) via open source, i.e. open source standard interfaces, is only advantageous.

When the keyword open source software is mentioned, some people in logistics are still surprised. Until now, it has hardly played a role in the optimization of logistical processes. But that is changing right now. The experts’ belief is: IT service providers in logistics who use open source are successful more quickly. Yes, open source is even proving to be a sales support. Because many customers are now able to assess the added value. Especially when it comes to interfaces, open source can help the community not only to become faster and more efficient, but also to create standards. This means: no longer does everyone develop standards by themselves, but several providers fall back on the same basics – of course in compliance with all rules and regulations. This is a great lever for all partners involved in a platform.

Setlog recognized the advantages of this new IT world early on. The company is a founding member of Open Logistics e. V., the supporting association of the Open Logistics Foundation. It relies on the use of open source components for services in the platform economy of tomorrow, the Silicon Economy. According to Prof. Dr. Dr. h. c. Michael ten Hompel, head of the Fraunhofer Institute for Material Flow and Logistics IML and co-initiator of the Open Logistics Foundation, standardized interfaces are not a sanctuary for anyone in logistics – neither for shippers and forwarders nor for IT service providers. Because the intelligence still lies in the software itself. The foundation has set itself the goal of supporting logistics on its path to standardization – very specifically in the area of interfaces.

When it comes to data exchange, some logistics experts still raise their fingers in warning and point out that companies must not allow themselves to be deprived of data sovereignty and that security must be guaranteed during transfer. They often lack knowledge about the solutions to these challenges. But it is also a fact that trust in IT systems has increased significantly in recent years. Today, sensitive information is entrusted to platforms – not only bits & bytes about transports, but also, for example, sensitive IP such as technical sketches and samples of new releases. Each of the players must be able to rely on the processes being secure. As a founding member of the International Data Spaces Association IDSA, Setlog is also open to open source solutions that affect the infrastructure.

Conclusion: Those who work in silos in logistics, compartmentalize systems and accept media disruptions will sooner or later lose touch. Collaboration is key to access the new logistics world. Open source software, especially standardized interfaces, can help IT service providers in logistics – especially medium-sized companies – to improve their own solutions. The lone warriors will become lonely.

Open Source

The term open source is used to describe software whose source code is public and can be viewed, modified and used by third parties. Open-source software can usually be used free of charge.

Individuals often make a software to an open-source software out of altruistic motives. Companies and organizations usually have other intentions for doing so: they want to save costs in development and increase market share. Users who are empowered to do so can adapt the software to their own challenges and needs. It is also possible to publish a fork. So-called pull requests contribute to the continuous improvement of the software.

About the author

Ralf Duester is a board member of Setlog. He is an expert in global sourcing, supply chain management and logistics in the apparel and consumer goods industry. The co-founder of the company is also a sought-after speaker for conferences and symposia.

About Setlog

Setlog Holding is a provider of customized supply chain management (SCM) solutions. The central product is the cloud-based software OSCA with the solutions Procurement, SRM, Global Logistics, CSR, and Quality Control. OSCA, which stands for “Online Supply Chain Accelerator”, is used by more than 150 brands in the apparel, electronics, food, consumer goods and hardware sectors. With the help of OSCA, companies connect their customers, suppliers, and service providers to optimally coordinate their supply chain, accelerate processes and efficiently manage supply chains. Setlog GmbH is a wholly owned subsidiary of Setlog Holding AG. The company was founded in 2001 and is today one of the leading providers of SCM software with over 40,000 users in 92 countries. The software house employs 60 people at its locations in Bochum (headquarters), Cologne and New York.