Requirements analysis, contracts, conceptual designing, implementation, integration testing, phases of hypercare. The implementation of a SCM system causes quite some work. And after the go-live, colleagues have to be properly trained. But the investment is worth it. The advantages can best be measured by key metrics. The most important key metrics for performance measurement are:

  1. Savings concerning transport costs and airfreight forwarding
  2. Number of secured partners and users
  3. Number of orders which are actively managed through the system
  4. Number of saved e-mails und Excel lists
  5. Shortening of lead times